Business Overview
Established in 2022, Fire Tech Plus Limited is a solution to individuals, businesses and organizations who want to use ICT and Professional services to support business strategies and drive business growth.We believe in building relationships with our clients, not acting as a transactional service provider but as a seamless extension to their business, working with them to ensure they get the most out of their use of ICT.
Our goal is to ensure you have the right IT tools, systems and processes in place to enable your business to succeed and to ensure those systems operate effectively and efficiently day in and day out.
The company utilizes its own resources wherever possible, but also partner with a number of leading organizations locally and internationally who add complementary skills and services to our portfolio. Everything we do is focused on making your IT environment a driver of business success and growth.
At Fire Tech Plus Limited, we are experts in providing IT and support services to all business houses within Solomon Islands.
Whether you are setting up a new business or planning to upgrade your hardware, software and systems, we will work with you to find the best solution for your organization.
Vision
Vision
To deliver quality, innovative and customer focused ICT solutions with integrity, transparency, trust, and continuous improvement. Fire Tech Plus Limited is truly your complete and multi solutions hub.
Mission
Mission
To become one of the leading ICT Solutions Provider in Solomon Islands and in the region.
Aims & Objectives
Fire Tech Plus Limited is committed to offer a high level of ICT and business consultancy services to our clients and we are fully accountable for all the aspects our services. As such, our clients are encouraged to use Fire Tech Plus Limited as your ICT solution provider.
Fire Tech Plus Limited has the in-house expertise to professionally serve our customers. Therefore, to maintain a sustainable higher standard of output, it is our philosophy to provide technical training on all aspects of our services to our clients. Accordingly, it is assumed that the high cost of engaging overseas experts be minimized and at the same time promote the local expertise we have to serve our customers in a cheap and affordable manner.
Technical Capability
Qualifications and Experience:
Our team consists of two seasoned IT support technicians, a senior IT consultant, sales staff, administrative officers, all experienced in providing the right IT solutions. Our directors also bring extensive expertise gained over more than 10 years in the industry.
We are looking forward to partner with bigger and popular IT and Software Development companies so that whatever products we supply is genuine and meet meets the standard and quality.
Product Quality:
We source our high-quality products from well-established and reputable suppliers in Australia, China and New Zealand, focusing on trusted brands and ensuring compliance with international standards. Our commitment to quality and service is demonstrated through continuous positive feedback and very high retention rates, with businesses and organisations continuing to buy from us year after year. All equipment supplied by Fire Tech Plus Ltd comes with a one-year warranty against manufacturing defects, which can be extended to meet specific requirements.
IT Support Service:
Our managed IT support services (MSP) prioritize proactive maintenance to prevent issues and security breaches for an affordable fix monthly charge, with unlimited support hours included. We utilize leading helpdesk and specially developed remote monitoring tools to track and resolve issues efficiently. Monthly summaries and automatic escalations ensure transparent communication and swift resolution of incidents. Urgent incidents always receive prompt attention, usually within 30 minutes. Charges vary according to the service level.
Office and Facilities:
We maintain an office and stock facility at Bahai, Kukum Highway where our qualified personnel are conveniently located to deliver a wide range of IT equipment and support service to customers across Honiara and to the provinces.
Compliance
We affirm our full compliance with all regulatory requirements in the Solomon Islands. Fire Tech Plus Ltd holds all necessary certificates and registrations, including:
✔ Company Haus Registration Certificate
✔ Solomon Islands National Provident Fund (SINPF) registration &
Active Contributor status
✔ Valid Honiara City Council (HCC) registration certificate
✔ Comprehensive insurance coverage including Workers’ Compensation,
Public Liability, and vehicle insurance
✔ Tax Compliance
✔ Company policies
✔ Staff Recruitment Policy
✔ Workplace Health and Safety Policy
✔ Conflict-of-Interest Policy
✔ Fraud Prevention and Anti-Bribery and Corruption Policy
✔ Whistleblower Policy
✔ Anti-Money Laundering Policy
✔ Child Protection Policy
✔ Anti-Slavery Policy
Why Use Our Services
Today, it is more important who you choose to provide or supply services rather than what product or services you select. At Fire Tech Plus Limited it is our philosophy to combine best of breed equipment and software, and then provide you with on-going support from some of the most focused and dedicated team of technical service and sales staff available within the country. Some areas where Fire Tech Plus Limited excels in the industry are:
Carry out customer requirement through some sequence of well-defined steps.
Guaranteed recommendations
Highest Industry Product Knowledge
Considerable range of combined technical knowledge and experience
Dedicated Staffing
Timely response and delivery
Cost efficient and effective services
Product Quality
Inspection and Testing
Customer Care
We believe in building value-added relationship with our clients and customers in the following manners:
Understanding our clients’ business and future plans.
Continually monitoring our supply, installation and maintenance works.
